Since 1995, the Viola Startzman Clinic (VSC) has been dedicated to providing compassionate, high-quality care to our community. We offer a wide range of services—including medical and dental care, sexual and reproductive health, wellness education, medications, specialty health services, and essential daily resources—at no cost to those who qualify. As we’ve grown, so has our ability to serve. Today, we’re proud to welcome patients with Medicaid, Medicare, and most major insurance plans, as well as providing services free of charge to qualifying patients.

In July 2017, VSC proudly became officially accredited as a Rural Health Clinic, further strengthening our commitment to accessible, inclusive care for all

At the Viola Startzman Clinic, we offer a wide range of thoughtful, comprehensive care to support your whole health. Our services include medical, dental, behavioral health, sexual and reproductive healthcare, and a variety of specialty services. Beyond clinical care, we understand that wellness extends beyond the exam room—which is why we also have resources connecting patients with essential everyday support such as food assistance, transportation options, housing help, and more.

To view our full list of Services [click here] and to explore our Community Supportive Resources, please [click here].

At the Viola Startzman Clinic, we welcome all individuals seeking care—regardless of insurance status. While our roots are deeply grounded in serving as a vital safety net for individuals and families with limited income or access to care, our mission has expanded to include patients with Medicaid, Medicare, private insurance, and those who choose to self-pay. We believe everyone deserves compassionate, quality healthcare, and we’re here to support you—no matter your circumstances.

For those who are uninsured or have high deductibles and may be unable to afford care, we offer a Charitable Care Program. This program provides free or reduced-cost services to eligible patients who reside in Wayne or Holmes Counties and can provide documentation showing household income at or below 250% of the federal poverty level.

VSC is proud to be a member of the Charitable Healthcare Network (formerly the Ohio Association of Free Clinics), the National Association of Free & Charitable Clinics, and the National Association of Rural Health Clinics—underscoring our commitment to accessible, community-focused care.

Absolutely. The Viola Startzman Clinic is a proud LGBTQIA+ affirming space, and we warmly welcome individuals of all identities to seek care with us. If you’re looking for a safe, respectful, and trustworthy healthcare provider, our team is here for you. We offer confidential care delivered with dignity, understanding, and kindness—because everyone deserves to feel seen, heard, and supported.

You are always welcome here.

To help us provide you with the best care possible, please bring the following to your appointment at the Viola Startzman Clinic:

     • Your insurance card (if applicable)A photo ID
     • Your completed New Patient Paperwork – you can           access those [ here ]
     • Any required copay

If you have questions or need help preparing for your visit, feel free to call us at (330) 262-2500 or reach out to us via email at vsc@startzmanclinic.org. We’re here to make the process as smooth and comfortable as possible

We understand how deeply past experiences can affect your comfort and trust when seeking care—and we want you to know that you’re not alone. At the Viola Startzman Clinic, we are committed to creating a safe, respectful, and judgment-free space where you feel heard, valued, and supported.

Our team is here to walk alongside you, at your pace, with kindness and understanding at every step. Building trust takes time, and we’re honored for the opportunity to earn yours. You deserve healthcare that feels safe, compassionate, and empowering—and that’s exactly what we strive to provide.

We aren’t offering online prescription refills at this time, but we’re just a phone call away!To request a refill, simply give our nurse line a call at (330) 262-2500. We're here to support you and will make sure your request is taken care of as quickly as possible.

At this time, telehealth appointments are available for our psychiatric services only. We understand that flexibility and convenience are important, and we’re here to help you find the care option that works best for you. If you have questions about eligibility or how telehealth works, our team is happy to assist you.

Yes, always—your privacy is extremely important to us, and your visit is completely confidential. We understand that sharing personal health information can feel vulnerable, especially if you've had experiences in the past where your trust was broken. Please know that at the Viola Startzman Clinic, your information is protected not only by our values, but also by federal law under the Health Insurance Portability and Accountability Act (HIPAA).

HIPAA requires that all healthcare providers safeguard your medical records and personal information. This means we cannot share your details with anyone—not friends, family members, employers, or anyone else—without your written permission, except in very limited circumstances required by law.

We are here to support you with care that is not only professional but also respectful, compassionate, and grounded in trust. If you ever have questions or concerns about your privacy, we welcome them—we want you to feel safe, empowered, and in control of your healthcare experience.

Our Medical Clinic Hours: Monday–Thursday: 8:00 AM – 5:00 PM Friday: 8:00 AM – 4:00 PM

‍Our Dental Clinic Hours:
Monday–Thursday: 8:00 AM – 4:00 PM Friday: Closed

‍Please note: Both clinics are closed daily for lunch from 12:00 PM – 1:00 PM

Absolutely—we’re here for you. We know that navigating insurance can feel confusing and stressful, especially when you're trying to focus on your health. You're not alone, and you don’t have to figure it out by yourself.

Our team understands how insurance works and is experienced in helping patients make sense of their options. Whether you have questions about coverage, copays, or what services are included, we’ll walk you through it step by step.We’re here to make things easier, not harder—and we’ll do everything we can to help you feel informed, supported, and confident in your care.

Everyone is welcome at the Viola Startzman Clinic. The VSC accepts most insurances, including Medicare and Medicaid.

​The Viola Startzman Clinic began as a free clinic, and is still deeply committed to providing affordable high quality care. To obtain free or discounted care at The Viola Startzman Clinic, you must be a resident of Wayne or Holmes Counties and schedule an appointment with our Case Manager to complete the application process, in order to determine eligibility.

Once eligibility is determined, our Charitable Care Policy provides free or discounted care to patients with a household income at or below 250% of the current Federal Poverty Guidelines.

We understand how deeply past experiences can affect your comfort and trust when seeking care—and we want you to know that you’re not alone. At the Viola Startzman Clinic, we are committed to creating a safe, respectful, and judgment-free space where you feel heard, valued, and supported.

Our team is here to walk alongside you, at your pace, with kindness and understanding at every step. Building trust takes time, and we’re honored for the opportunity to earn yours. You deserve healthcare that feels safe, compassionate, and empowering—and that’s exactly what we strive to provide.

We accept most major insurances, please call your insurance company if you are not sure if our providers are in network.