Community Support & Resources

Community Support & Resources: A Comprehensive Approach to Wellness

At the Viola Startzman Clinic, we recognize that health extends beyond the walls of our clinic. We're committed to addressing the social determinants of health that impact our patients' well-being.

How We Support You:

  • Case Management: Our dedicated case managers work one-on-one with you to understand your unique needs and connect you with valuable local resources. We can assist with: Customer suggests that this area could have a “click to learn more” button here.some text
    • Transportation Assistance: Ensuring you can access your appointments and other essential services.
    • Housing Assistance: Connecting you with resources for safe and affordable housing.
    • Utility Assistance: Helping you manage utility bills and avoid disconnection.
    • Food and Clothing Assistance: Accessing food pantries, clothing banks, and personal hygiene items, and other resources.
    • Health Insurance Enrollment: Navigating the insurance system and finding coverage that meets your needs.
    • Durable Medical Equipment and Supplies: Obtaining necessary equipment and supplies to manage your health.
  • Food Pantry: Hunger and health are deeply connected. Our food pantry provides nutritious food options to meet your dietary needs, particularly if you have chronic conditions like diabetes, high blood pressure, or high cholesterol. We can also connect you with local food pantries for additional support. We offer a variety of fresh produce, pantry staples, and specially curated items. Our food pantry is made possible through generous partnerships with organizations like People to People Ministries, Wayne Presbyterian Church, and community members like you. Your food donations help us keep our shelves stocked and our neighbors nourished.
  • Connecting You to Essential Programs: We can help you access state and federal programs that offer financial assistance and support for healthcare, including:some text
    • Breast and Cervical Cancer Project (BCCP): Covers the cost of screenings and diagnostic services for eligible women.
    • Ryan White Program: Provides comprehensive care and support for individuals living with HIV/AIDS. The Ryan White Program covers mental health care, dental care, and medical care. To apply, call: 614-299-2437 ext. 4105 or email: Oncallcolumbus4400@equitashealth.com We can help you apply for both programs during any visit.

Your Community Health Partner:

We believe in empowering you to take control of your health. Our goal is to connect you with the resources and support you need to thrive, both inside and outside of our clinic.

We Welcome Everyone:

Everyone is welcome at the Viola Startzman Clinic, regardless of background, insurance status, or ability to pay. We are committed to fostering a welcoming and inclusive environment for all. We offer a sliding fee scale based on income and accept all insurance plans. Viola Startzman Clinic is also a community health center, which means we receive federal funding to provide affordable care to our community.

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Hear From Our Community

I'm new in town, and I needed a dentist. The appointment went great. They are very kind and energetic place. Very quick. I had a root canal done here, and Dr, Burns was so gentle and made sure I understood everything before, during, and after the procedure. Today I have no tooth pain whatsoever! If you're scared of the dentists like I am. This is the place to go.
Linsey Meadows
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Testimonials

Have been to the clinic a few times and I am greeted by so many smiling , friendly faces. It's always a quick visit and the nurses are so helpful in answering any and all types of questions. It is not a long wait from when you are roomed until the doctor sees you. Would recommend for all your medical needs!
Brianne Bailey
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Testimonials

The medical care provided there is top notch. I can't say enough wonderful things about this organization and the people who work there. I've been there for two different dental procedures and they both have been done expertly and have provided a tremendous amount of relief.
David Griffith
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We can answer all your burning questions now

Got questions? We've got answers! Here are some of the common queries we receive:

What is The Viola Startzma Clinic?

Since 1995, The Viola Startzman Clinic (VSC) has provided high-quality comprehensive medical and dental care, sexual and reproductive health, wellness education, medications, specialty health services, and resources for daily needs at no charge to qualifying patients. Today, it has expanded to accept patients with Medicaid, Medicare, and other insurance plans. The clinic became accredited as a Rural Health Clinic in July 2017.

While anyone can access care at The VSC, our mission is to serve as a safety net for lower income patients who struggle to access care in other places. Most insurances are accepted, as are self-pay patients. If you are uninsured or have a high deductible and cannot afford your care, we offer a “Charitable Care Program”, which provides discounted or even free care to qualifying patients. To qualify for free or discounted care, patients must live in Wayne or Holmes Counties and provide documentation to prove your household income is at or below 250% of the federal poverty level.

The VSC is a member of the Charitable Healthcare Network (Formerly Ohio Association of Free Clinics), the National Association of Free & Charitable Clinics, and the National Association of Rural Health Clinics.

I'm overwhelmed figuring out my insurance options. Can you help?

Don’t worry! At The Viola Startzman Clinic, we can help you enroll in insurance, or assist you in choosing a plan that works for you! Call to schedule an appointment with our Insurance Navigator.

I've had bad healthcare experiences in the past; can I trust you?

Yes! We treat our patients with respect and dignity during every appointment. We provide personable care where we take the time to learn more about you, listen to your needs, and share solutions that might be right for you. During your visit, we’ll be sure to talk through any additional services or resources you may need. Call us today!

What if I don't have insurance or I can't afford my copay?

Everyone is welcome at the Viola Startzman Clinic. The VSC accepts most insurances, including Medicare and Medicaid.

​The Viola Startzman Clinic began as a free clinic, and is still deeply committed to providing affordable high quality care. To obtain free or discounted care at The Viola Startzman Clinic, you must be a resident of Wayne or Holmes Counties and schedule an appointment with our Case Manager to complete the application process, in order to determine eligibility. Once eligibility is determined, our Charitable Care Policy provides free or discounted care to patients with a household income at or below 250% of the current Federal Poverty Guidelines.

Is my appointment confidential?

All care at The VSC is confidential. If you don’t want your visit showing up on your insurance, just let us know during your appointment. We ensure your visit is affordable and private.

What type of services do you offer?

We provide medical, dental, behavioral health services, sexual and reproductive healthcare, and specialty services. We also have resources to assist with daily needs, such as food assistance, transportation options, housing assistance and more. To view our comprehensive list of services and resources, click here.

What are the clinic's hours?

The Medical Clinic is opened Monday-Thursday 8:00 am – 6:00 pm and Friday 8:00 am – 4:00 pm. We are closed daily for lunch between 12:30 pm – 1:00 pm.

The Dental Clinic is opened Monday-Friday 8:00 am – 4:30 pm. We are closed daily for lunch between 12:00 pm – 12:30 pm.