The Clinic



Since 1995, the Viola Startzman Clinic (VSC) has provided high-quality comprehensive medical and dental care, wellness education, medications, and related health services at no charge to qualifying patients. Today, it has expanded to care to accept patients with Medicaid and other insurance plans. The clinic became accredited as a Rural Health Clinic in July 2017.  


While anyone can access care at the VSC, our mission is to serve as a safety net for lower income patients who struggle to access care in other places.  Most insurances are accepted, as are self-pay patients.  If you are uninsured or have a high deductible and cannot afford your care, our generous donors have allowed us to offer a "Charitable Care Program" which provides discounted or even free care to qualifying patients. To qualify for free or discounted care, patients must live in Wayne County (or Holmes County for dental care only) and provide documentation to prove your household income is at or below 250% of the federal poverty level.


The VSC is a member of the Ohio Association of Free Clinics, the National Association of Free & Charitable Clinics, and the National Association of Rural Health Clinics.



The Viola Startzman Clinic provides healthcare and hope to residents of Wayne and Holmes Counties and surrounding communities, in an atmosphere of dignity and respect.

Our Staff

The Viola Startzman Clinic is fortunate to have a highly qualified team of volunteers and staff who partner to create a unique environment for a healthcare organization.  Volunteers serve as board members, physicians, dentists, various allied health providers, nurses and MA's, dental assistants and hygienists, administrative help, fundraisers, custodians and so much more. We are grateful for their partnership.

Management Staff:

Jaime Parsons, MA, MBA, CFRE,  Chief Executive Officer 

BethAnne Burkhart, Administrative Assistant & Volunteer Coordinator

Dental Providers:

Robert Burns, DDS

Daniel Phillips, DDS

Medical Providers:

Eric Smith, MD, Medical Director

Lori Mullins, APRN-CNP

Christina Stout, APRN-CNP

Carol Labuza, Patient Advocate

Chet Underwood, Physical Therapist

Denise Signs, MD, Infectious Diseases

George Kuffner, MD, Dermatology

Jay Klemme, MD, Dermatology

John Eyre, MD, Internal Medicine

John Miller, MD, Family Practice

The Clinic in Numbers

The VSC treated 5,987 patients in 2018 for a total of 21,599 patient visits. In addition, the VSC has a well-established referral system in place with over fifty local specialists who treat VSC patients at their facilities at low or no cost to the patient.  In 2018 alone, the VSC made over 1,000 such referral appointments for medical issues including cardiology, gastroenterology, and ophthalmology, to name a few.  We are grateful for these valuable connections in the medical community which allow us to provide patients with high-quality, comprehensive care.