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The Clinic



Since 1995, the Viola Startzman Clinic (VSC) has provided high-quality comprehensive medical and dental care, wellness education, medications, and related health services at no charge to qualifying patients. Today, it has expanded to care to accept patients with Medicaid and other insurance plans. The clinic became accredited as a Rural Health Clinic in July 2017.  


While anyone can access care at the VSC, our mission is to serve as a safety net for lower income patients who struggle to access care in other places.  Most insurances are accepted, as are self-pay patients.  If you are uninsured or have a high deductible and cannot afford your care, our generous donors have allowed us to offer a "Charitable Care Program" which provides discounted or even free care to qualifying patients. To qualify for free or discounted care, patients must live in Wayne or Holmes Counties and provide documentation to prove your household income is at or below 250% of the federal poverty level.


The VSC is a member of the Charitable Healthcare Network, Ohio's association for free and charitable healthcare organizations, the National Association of Free & Charitable Clinics, and the National Association of Rural Health Clinics.



The Viola Startzman Clinic provides healthcare and hope to residents of Wayne and Holmes Counties and surrounding communities, in an atmosphere of dignity and respect.

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Administrative Staff:

Jaime Parsons, MA, MBA, CFRE, CRHCP, Chief Executive Officer 

Click to Email or Call (ext. 102)


BethAnne Burkhart, Office Manager of Wooster Family Dental Center

Click to Email or Call (ext. 104)

Brianna Joss, Office Manager of Wooster Family Medical Center

Click to Email or Call (ext. 109)

Carol Labuza, Patient Advocate

Click to Email or Call (ext. 127)

Ally Owens, Medical Program Coordinator

Click to Email or Call (ext. 129)

Denise Price, Dental Program Coordinator

Click to Email or Call (ext. 150)

The Clinic in Numbers





patients cared for in 2021

Average cost to treat a patient comprehensively for an entire year. Compare that to the average healthcare spending per capita in the US: $11,945 (source: KFF) and $8,534 for an Ohio Medicaid patient (source: Ohio Medicaid)

Number of patient visits in 2021


Average cost of a patient visit at the VSC. The average cost of an ER visit in Ohio in 2021 was $832 (source: Consumer Health Ratings)

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